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The safe use and handling of propane by our company and customers is our top priority.

Southland Propane is committed to keeping your family and home protected from preventable propane accidents. However, you are an essential part of prevention. By following a few safety tips, you can help protect your family.

 For your safety, propane has an odor added so you can detect leaks.

• You and each member of your family must know the smell of propane. Ask your serviceman to demonstrate its odor. Propane is heavier than air and will collect at floor level. Carefully smell at floor level in low spots to check for propane.
• Odorant giving propane its distinctive smell can fade or diminish in intensity. Also, certain physical limitations or conditions might prevent you from smelling a gas leak. Installing one or more propane detectors listed by Underwriters Laboratories is an additional measure of security.

What to do if you smell gas or suspect a leak:

1. Put out all smoking materials and any other open flames.
2. Do not operate any appliances, switches, or thermostats.
3. Get everyone outside and away from gas equipment.
4. Shut off the gas supply, using the shutoff valve at the tank or cylinder.
5. Call your propane supplier (use your neighbor’s phone) if gas smell is in the house.
6. Stay outside and leave the gas off until the leak has been found and fixed.

To close the valve, turn wheel-handle clockwise to the right. If you are unable to close the valve, advise your propane service representative immediately.

Relighting Your Pilots 

We strongly recommend that, for safety reasons, you call our qualified technician to relight your pilots. However, if you relight:

• Turn all appliance controls and manual shut-off valves to the “OFF” position.
• Slowly open the tank shut-off valve.
• Carefully smell for the presence of propane at floor level and low spots before attempting to relight the pilot.
• If gas is detected, STOP. See “What to do if you smell gas” above.
• Follow the manufacturer’s instructions for pilot lighting.

**Notice**

Per Georgia State Law SB139, if you alter your LP-Gas system or equipment in anyway without informing your propane company, you assume the responsibility associated with any incident which  may occur as a result of your alteration of that system. If you plan to allow someone other than your propane company to alter your system or equipment, you must notify them immediately so they can perform the proper safety check of your system before it is activated.

Your propane system & appliances have built-in safety features…to help keep them working

• Don’t allow unqualified personnel to service your propane system or appliance.
• Don’t tamper with gas controls on appliances.
• Don’t let your system run out of propane.
• Have wet or flooded appliances and controls serviced immediately.
• Understand that propane odor can fade or be covered up by other strong odors.
• Do not light pilot light in areas where there are strong odors – completely ventilate the area first.
• Call a qualified technician to relight pilots or carefully follow the equipment manufacturers instructions.
• Repeated pilot outages could indicate a hazardous condition. Don’t attempt to relight the pilot – call your service technician.